Why you Need a Streamlined Electronic Presentment Strategy?

What is Electronic Presentment?

Why is Electronic Presentment Important?

The ePresentment Market is Projected to Grow

  • Revenue from the global electronic bill presentment and payment market is projected to reach close to $13.99 billion by 2028
  • The trend towards newer payment options, such as mobile-based payments, will continue to help drive industry growth
  • Electronic billing is being fueled by a growing emphasis on convenience, transparency, ease of use, and secure, time-saving choices
  • Electronic bill presentment and payment (EBPP) enables companies to host customizable interactions with their customers
  • EBPP gives companies more control over the billing process and assures faster and more secure bill payments with real-time transmission of statements and bills
  • Many consumers prefer e-billing since the technology allows them to switch to paperless bills

ePresentment Benefits for Companies

  • Choice of a flexible Infrastructure — Tailored infrastructure options provide full control over the presentation and functionality of your integration — from standard electronic bill presentment services to the most robust and advanced features. Choose the “best fit” solution based on your technology (API, Single Sign-On and Fully Custom) — there’s one to meet every ePresentment need.
  • Facilitation of online payments — With versatile payment integration, you can connect your ePresentment application with your preferred payment provider. Multiple integration points give your customers the ability to pay directly from a document or from within the interface.
  • Increased customer loyalty — Provide a straightforward and convenient way for your customers to access vital information and make payments. An intuitive, easy-to-use interface results in increased eAdoption and retention rates.
  • More customer engagement — Add timely, selective messages to both printed and electronic documents that inform your customers or entice them to act. Electronic documents can include hyperlinks that point to landing pages. With complete trackability, a hyperlink creates a measurable, actionable response, while delivering relevant information to your customers.
  • Elimination of overall risk — Reduce the risk of upgrading or deploying a new solution on your own, gaining unlimited insight and high-tech knowledge, in addition to compliance and security expertise.

ePresentment Benefits for Customers

  • Easy access to documents — Improve your customer experience and make information readily accessible with easy-to-use functionality, so customers can quickly access clear and accurate electronic documents.
  • Receipt of real-time notifications — Timely email and text notifications alert customers when their documents are ready for review, a new payment is due or an account is past due.
  • Full control over preferences — Customers control their notification and delivery preferences 24/7, adjusting their choices at any time, even opting into or de-enrolling from the receipt of paper documents.
  • Greater satisfaction — Customers retrieve web-optimized, printer-friendly PDFs and enjoy clickable links for viewing check images or marketing information.
  • Quick payments — An integrated electronic bill pay option enables customers to easily make online payments, with real-time processing and confirmation.

The Benefit of Valued FSSI Partnerships

  • Solutions by Text streamlines client communication and leverages the power of SMS to create advanced business solutions in the mobile space. SBT provides a robust software platform that is continually updated to meet all legal and industry compliance requirements while seamlessly Integrating text message capabilities into your existing print, mail and electronic document strategies — reducing startup costs and time to market and easily scaling as needed.
  • PayNearMe’s modern and reliable payment platform provides clients new ways to engage with customers and improve satisfaction. With the acceptance of all payment types, the company delivers modern payment services for today’s digital-minded customers, offering card, ACH, cash, and mobile options including Apple Pay — all in a single, convenient platform. Customers can make payments any way they want, including text message, email, web, IVR or in-person with cash at participating retail locations.

Get Your Complimentary FSSI ePresentment Demo or Consultation!

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FSSI is a WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly-customizable print and mail.

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FSSI

FSSI

FSSI is a WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly-customizable print and mail.