Types of Documents Produced at FSSI | Transactional, Marketing

Who is FSSI?

FSSI is a full-service print-mail and electronic delivery outsourcing leader with over 40 years of experience specializing in high-volume communications. We serve clients in a broad range of industries — including many top-tier organizations — with unique communication needs. Our cross-industry expertise provides valuable insight and know-how to create highly-effective communications while enhancing document strategies with a variety of print-mail and electronic delivery technologies and solutions to meet any business objective — no matter how complex. Below is a list of the various highly-regulated industries we serve:

What Are Transactional Documents?

Transactional documents communicate the financial transactions and regulatory information between an organization and its customers or clients. Some of the most common types of transactional documents we produce at FSSI include:

  • Bills
  • Invoices
  • Letters
  • Credit card statements
  • Checks
  • Policy declarations

Electronic Presentment and Delivery

Experience has shown us that many customers have different preferences for viewing documents. Some prefer to only receive printed communications while others want to solely interact with your brand online or through a mobile application. In most cases, customers want a combination of both print and electronic accessibility for added convenience. We offer your customers options with a multichannel approach that includes electronic presentment and delivery options, along with printed communications.

Document Design and Composition

Custom data formatting and the latest in savvy design techniques create strategic customer communications. We use creative expertise and industry-leading technology to strategically add aesthetically-pleasing, engaging and informative information to communications, maximizing engagement and brand reach. Layout, font, color, targeted messaging and graphics, and variable data are tactically designed within your documents to help present information in meaningful ways that are easy to understand.

Targeted On-Page Messaging

Generic customer messaging is obsolete, even in transactional documents. FSSI’s clients are able to seamlessly deliver targeted messages and maximize whitespace through our fully-accessible, self-service messaging portal. You’ll increase customer satisfaction and loyalty with relevant communications that speak directly to the recipient.

What are Marketing Documents?

Marketing documents are intended to promote your business, product or brand. FSSI produces marketing documents for all the industries listed above, and much more. Some of the most common marketing documents we produce include:

Full Marketing Services Team

With FSSI’s direct marketing services, you get a dedicated, in-house team — marketing experts, data analysts, software developers, graphic designers, professional copywriters, color specialists and project managers — all working together to generate eye-catching direct mail documents for measurable results. We take your marketing documents and create an effective, results-oriented strategy that’s precise, targeted and fully attributable. The experience is enhanced with an array of types, formats, colors, and variable data and graphics.

1:1 Personalization

We amplify the effectiveness of marketing campaigns with targeted, data-driven communications. Say goodbye to generic mass mailings -with FSSI’s specialized software, you can print simple dynamic variables, like names or addresses, or more complex variables that include the addition of custom messages, images, offers or layouts by individual customer.

Integrated Digital Marketing

The journey of a personalized marketing document doesn’t have to end with the printed mailpiece. Extend your reach of direct mail pieces with multiple touchpoints that utilize social media and Google Network ads, re-targeting with cookies and phone tracking to further hone and target potential customers. You can even attribute hard-to-decipher results for full transparency.

FSSI Does it All

When we say, “full-service document outsourcing,” we mean it! This article only includes a sampling of our document outsourcing capabilities. When it comes to producing different types of documents, there are many ways we can enhance the value of your communications while delivering top-notch outsourcing services. Call 714.436.3300 to speak to an FSSI outsourcing specialist today or visit our Services page for more information.



FSSI is a WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly-customizable print and mail.

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