Benefits of Outsourcing Print and Mail: In-House Vs. Outsourcing

FSSI
5 min readApr 18, 2018

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There are many benefits of outsourcing your print and mail production. Businesses in nearly every industry work hard to increase profits. They can do this in a number of ways. In addition to increasing their customer base, most businesses focus on reducing costs, reducing risks, or increasing efficiency. One proven method for accomplishing all three is to outsource high-volume print and mail. Think of document outsourcing as delegating these tasks to a third party who is better equipped to handle these costly and time-consuming expenditures. With document outsourcing and working with a full-service print and mail company, businesses can optimize their business operations and focus on their core competencies — doing what they do best.

Reduce Costs

The top reason most companies outsource their print or mail fulfillment is to reduce expenses. Handling these tasks in-house can be very costly in both equipment and personnel requirements. A low-end commercial laser printer costs about $50,000 and a high-end continuous digital color press can run as high as $5 million. To achieve the lowest, per-page print cost, the production volume of a company’s print jobs must justify the price of the equipment. The same rationale holds true for mailing equipment. A new, non-intelligent mail inserter will cost $50,000, while a fully automated intelligent machine with tracking can run close to $1 million. That’s a significant amount of capital to tie up in equipment that has a five-year life expectancy. The expenses don’t stop with the initial investment. Print and mail equipment must be regularly maintained, requires a dedicated space, and trained operators to run them. For many companies, it makes more sense to let the outsourcing company take the investment risk on equipment and staffing.

Reduce Risk

Another concern when dealing with print-mail production and fulfillment is dealing with sensitive customer data. Companies in many highly regulated industries — including finance, healthcare, and insurance — are required to have a documented disaster recovery plan. The disaster recovery plan must be in place in the event that a print or mail facility is damaged or compromised by situations such as long-term power outages, flood threats, fires, or even natural disasters. For example, FSSI, a Document Outsourcing Specialist, can switch operations on short notice to its remote disaster recovery facility in Dallas Texas, almost 1,500 miles away from its main facility in Santa Ana, California. The disaster recovery facility runs every day using trained operators, backup printers, mailing machines, servers, and alternative internet connections. Having a backup solution gives FSSI’s clients the confidence to know that their critical deadlines will always be met.

Increase Efficiency

Savvy business leaders know what their core competencies are and what tasks are best performed by a third party. Using a print and mail specialist’s advanced technology, commercial equipment, trained operators, and expert knowledge of the industry gives businesses an important competitive advantage. Additionally, using an experienced print and mail outsource company will ensure consistency, accountability, and high-quality work every time.

FSSI has a long working relationship with the USPS. This relationship and expert knowledge ensure that FSSI will organize each mailing so that its customers receive the best postage rates possible. FSSI also provides customers with a database address correction service where incorrect addresses are replaced with the USPS version. This service gives FSSI customers ensured delivery with 24-hour tracking and reporting that cuts the guesswork out of their mailings.

Outsourcing print and mail services with FSSI is a sound and proven business strategy that enables companies to minimize capital investments in equipment; avoid long-term lease commitments for production space; reduce paper, postage, and production costs; improve and stabilize cash flow; generate reports to satisfy compliance auditors; and reduce the risk of a costly data breach. FSSI eliminates the need to contract with multiple outside parties to accomplish business goals because it’s a one-stop-shop solution. Its customers gain the advantage of reduced costs and, most importantly, reduced errors.

When companies find ways to reduce costs, reduce risk, and increase efficiency, everybody wins.

Print and Mail Document Outsourcing: Lower Risk, Greater Savings

The reality is that businesses in nearly every industry have endured deep and often painful cuts. So the question isn’t if you’ll be slashing expenses, but rather which ones and by how much. One proven but often overlooked option is outsourced print and mail services.

Let us show you the benefits of outsource printing services and learn about the differences between outsourcing printing services vs. in-house printing.

Document Outsourcing, sometimes called business process outsourcing, is the turning over of non-core business functions to a company with specialized expertise in that area. Payroll, bookkeeping and call center support are examples of today’s most commonly outsourced print management services.

Outsourcing print and mail means handing off the production and delivery of statements, bills, letters and other customer documents to an outsourced print and mail provider like FSSI. Outsourcing print and mail services is a sound and proven business strategy that enables your company to:

  • Minimize capital investments
  • Avoid long-term lease commitments
  • Reduce paper, postage and production costs
  • Improve and stabilize cash flow
  • Generate reports to satisfy compliance auditors
  • Reduce the risk of a costly data breach

Check out some more information on the advantages of document outsourcing, and managed print services.

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FSSI

FSSI is a WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly-customizable print and mail.